:root{
  --bg:#F6F7F9; --surface:#FFFFFF; --surface-2:#F1F3F6; --border:#E4E7EC; --border-2:#D0D5DD;
  --text:#101828; --text-2:#475467; --muted:#98A2B3;
  --primary:#4F46E5; --primary-hover:#4338CA; --primary-soft:#EEF2FF; --primary-ink:#3730A3;
  --success:#12B76A; --success-soft:#ECFDF3; --warning:#F79009; --warning-soft:#FFFAEB;
  --danger:#F04438; --danger-soft:#FEF3F2; --info:#0BA5EC; --info-soft:#F0F9FF;
  --c-ans:#12B76A; --c-na:#F79009; --c-busy:#EF6820; --c-cong:#7A5AF8; --c-fail:#F04438; --c-dnc:#667085;
  --radius:12px; --radius-sm:8px;
  --shadow:0 1px 2px rgba(16,24,40,.05),0 1px 3px rgba(16,24,40,.07);
  --shadow-lg:0 12px 32px rgba(16,24,40,.14);
  --sidebar:248px;
}
@media (prefers-color-scheme: dark){ :root:not([data-theme="light"]){
  --bg:#0B0F17; --surface:#111827; --surface-2:#182131; --border:#232E40; --border-2:#2E3B52;
  --text:#E8ECF3; --text-2:#A6B0C3; --muted:#6B778C;
  --primary:#818CF8; --primary-hover:#A5B4FC; --primary-soft:#1E1B4B; --primary-ink:#C7D2FE;
  --success-soft:#052E1C; --warning-soft:#33210A; --danger-soft:#3A1210; --info-soft:#062A3D;
  --shadow:0 1px 2px rgba(0,0,0,.4); --shadow-lg:0 12px 32px rgba(0,0,0,.5);
}}
:root[data-theme="dark"]{
  --bg:#0B0F17; --surface:#111827; --surface-2:#182131; --border:#232E40; --border-2:#2E3B52;
  --text:#E8ECF3; --text-2:#A6B0C3; --muted:#6B778C;
  --primary:#818CF8; --primary-hover:#A5B4FC; --primary-soft:#1E1B4B; --primary-ink:#C7D2FE;
  --success-soft:#052E1C; --warning-soft:#33210A; --danger-soft:#3A1210; --info-soft:#062A3D;
  --shadow:0 1px 2px rgba(0,0,0,.4); --shadow-lg:0 12px 32px rgba(0,0,0,.5);
}
*{box-sizing:border-box}
html,body{margin:0;background:var(--bg);color:var(--text);font-family:Inter,system-ui,-apple-system,"Segoe UI",sans-serif;font-size:14px;line-height:1.5}
body{overflow-x:hidden}
a{color:var(--primary);text-decoration:none}
button{font:inherit;cursor:pointer}
.num{font-variant-numeric:tabular-nums}
svg.i{width:18px;height:18px;stroke:currentColor;fill:none;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round;flex:none}

/* ---------- shell ---------- */
.shell{display:flex;min-height:100vh}
.sidebar{width:var(--sidebar);background:var(--surface);border-right:1px solid var(--border);position:fixed;inset:0 auto 0 0;display:flex;flex-direction:column;z-index:30;transition:transform .2s}
.brand{display:flex;align-items:center;gap:10px;padding:18px 18px 14px;font-weight:700;font-size:16px}
.logo{width:32px;height:32px;border-radius:9px;background:linear-gradient(135deg,var(--primary),#22D3EE);display:grid;place-items:center;color:#fff}
.nav{padding:6px 10px;flex:1;overflow:auto}
.nav-label{font-size:11px;font-weight:600;letter-spacing:.06em;color:var(--muted);text-transform:uppercase;padding:14px 10px 6px}
.nav a{display:flex;align-items:center;gap:10px;padding:8px 10px;border-radius:8px;color:var(--text-2);font-weight:500;margin:1px 0}
.nav a:hover{background:var(--surface-2);color:var(--text)}
.nav a.active{background:var(--primary-soft);color:var(--primary-ink)}
.nav a .badge{margin-left:auto}
.side-credit{margin:10px;padding:12px;border:1px solid var(--border);border-radius:10px;background:var(--surface-2)}
.side-credit .bar{height:6px;border-radius:9px;background:var(--border);overflow:hidden;margin:8px 0 6px}
.side-credit .bar span{display:block;height:100%;background:var(--primary)}
.main{margin-left:var(--sidebar);flex:1;min-width:0}
.topbar{height:60px;display:flex;align-items:center;gap:12px;padding:0 24px;border-bottom:1px solid var(--border);background:color-mix(in srgb,var(--surface) 88%,transparent);backdrop-filter:blur(8px);position:sticky;top:0;z-index:20}
.search{flex:1;max-width:420px;display:flex;align-items:center;gap:8px;background:var(--surface-2);border:1px solid var(--border);border-radius:9px;padding:7px 10px;color:var(--muted)}
.search{min-width:0}
.search input{border:0;background:none;outline:none;color:var(--text);flex:1;font:inherit;min-width:0;width:100%}
.topbar>*{flex-shrink:0}.topbar>.search{flex-shrink:1}
.kbd{font-size:11px;border:1px solid var(--border-2);border-radius:5px;padding:0 5px;color:var(--muted)}
.icon-btn{width:36px;height:36px;border-radius:9px;border:1px solid var(--border);background:var(--surface);color:var(--text-2);display:grid;place-items:center;position:relative}
.icon-btn:hover{color:var(--text);background:var(--surface-2)}
.dot{position:absolute;top:7px;right:8px;width:7px;height:7px;border-radius:50%;background:var(--danger);border:2px solid var(--surface)}
.avatar{width:34px;height:34px;border-radius:50%;background:var(--primary-soft);color:var(--primary-ink);display:grid;place-items:center;font-weight:700;font-size:13px}
.menu-btn{display:none}
.view{padding:24px;max-width:1440px;margin:0 auto}
.scrim{display:none}

/* ---------- primitives ---------- */
.page-head{display:flex;align-items:flex-end;justify-content:space-between;gap:16px;margin-bottom:20px;flex-wrap:wrap}
.page-head h1{font-size:22px;margin:0 0 2px;letter-spacing:-.01em}
.page-head p{margin:0;color:var(--text-2)}
.crumbs{font-size:12px;color:var(--muted);margin-bottom:4px}
.btn{display:inline-flex;align-items:center;gap:8px;border-radius:9px;padding:8px 14px;font-weight:600;border:1px solid var(--border);background:var(--surface);color:var(--text);white-space:nowrap}
.btn:hover{background:var(--surface-2)}
.btn.primary{background:var(--primary);border-color:var(--primary);color:#fff}
.btn.primary:hover{background:var(--primary-hover)}
.btn.ghost{border-color:transparent;background:none}
.btn.sm{padding:5px 10px;font-size:13px}
.btn.danger{color:var(--danger)}
.card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow)}
.card-h{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:16px 18px 0}
.card-h h3{margin:0;font-size:15px}
.card-b{padding:16px 18px}
.grid{display:grid;gap:16px}
.grid>*,.wiz>*{min-width:0}
.g-5{grid-template-columns:repeat(5,1fr)} .g-4{grid-template-columns:repeat(4,1fr)} .g-3{grid-template-columns:repeat(3,1fr)} .g-2{grid-template-columns:repeat(2,1fr)}
.g-main{grid-template-columns:2fr 1fr}
.muted{color:var(--muted)} .t2{color:var(--text-2)} .small{font-size:12.5px}
.row{display:flex;align-items:center;gap:10px} .between{justify-content:space-between} .wrap{flex-wrap:wrap}
.pill{display:inline-flex;align-items:center;gap:6px;padding:2px 9px;border-radius:999px;font-size:12px;font-weight:600;white-space:nowrap}
.pill::before{content:"";width:6px;height:6px;border-radius:50%;background:currentColor}
.pill.green{background:var(--success-soft);color:var(--success)}
.pill.amber{background:var(--warning-soft);color:var(--warning)}
.pill.red{background:var(--danger-soft);color:var(--danger)}
.pill.blue{background:var(--info-soft);color:var(--info)}
.pill.gray{background:var(--surface-2);color:var(--text-2)}
.pill.indigo{background:var(--primary-soft);color:var(--primary-ink)}
.pill.live::before{animation:pulse 1.4s infinite}
@keyframes pulse{50%{opacity:.25}}
.badge{font-size:11px;font-weight:700;padding:1px 7px;border-radius:999px;background:var(--primary);color:#fff}
.badge.soft{background:var(--primary-soft);color:var(--primary-ink)}
.progress{height:8px;background:var(--surface-2);border-radius:9px;overflow:hidden}
.progress span{display:block;height:100%;background:var(--primary);border-radius:9px;transition:width .6s}
table{width:100%;border-collapse:collapse}
th{font-size:12px;color:var(--text-2);font-weight:600;text-align:left;padding:10px 14px;border-bottom:1px solid var(--border);background:var(--surface-2);white-space:nowrap}
td{padding:12px 14px;border-bottom:1px solid var(--border);vertical-align:middle}
tr:last-child td{border-bottom:0}
tbody tr:hover{background:color-mix(in srgb,var(--surface-2) 60%,transparent)}
.table-wrap{overflow-x:auto}
.tabs{display:flex;gap:4px;border-bottom:1px solid var(--border);margin-bottom:16px;overflow-x:auto}
.tabs button{border:0;background:none;padding:10px 12px;color:var(--text-2);font-weight:600;border-bottom:2px solid transparent;white-space:nowrap}
.tabs button.on{color:var(--primary);border-color:var(--primary)}
.seg{display:inline-flex;background:var(--surface-2);border:1px solid var(--border);border-radius:9px;padding:3px}
.seg button{border:0;background:none;padding:5px 11px;border-radius:7px;color:var(--text-2);font-weight:600;font-size:13px}
.seg button.on{background:var(--surface);color:var(--text);box-shadow:var(--shadow)}
label.f{display:block;font-size:13px;font-weight:600;margin:0 0 6px}
.input,select,textarea{width:100%;padding:9px 11px;border:1px solid var(--border-2);border-radius:9px;background:var(--surface);color:var(--text);font:inherit;outline:none}
.input:focus,select:focus,textarea:focus{border-color:var(--primary);box-shadow:0 0 0 3px var(--primary-soft)}
.hint{font-size:12px;color:var(--muted);margin-top:5px}
.field{margin-bottom:16px}
.check{display:inline-flex;align-items:center;gap:7px;margin:0 14px 8px 0;font-size:13.5px}
.check input{accent-color:var(--primary);width:16px;height:16px}
.toggle{width:40px;height:22px;border-radius:99px;background:var(--border-2);position:relative;border:0;flex:none;transition:.2s}
.toggle::after{content:"";position:absolute;top:3px;left:3px;width:16px;height:16px;border-radius:50%;background:#fff;transition:.2s;box-shadow:0 1px 2px rgba(0,0,0,.2)}
.toggle.on{background:var(--success)}
.toggle.on::after{left:21px}
.empty{padding:40px;text-align:center;color:var(--muted)}

/* ---------- KPI ---------- */
.kpi .label{color:var(--text-2);font-size:13px;font-weight:500;display:flex;align-items:center;gap:6px}
.kpi .value{font-size:26px;font-weight:700;letter-spacing:-.02em;margin:6px 0 2px}
.delta{font-size:12px;font-weight:600}
.delta.up{color:var(--success)} .delta.down{color:var(--danger)}
.spark{display:flex;align-items:flex-end;gap:2px;height:28px;margin-top:8px}
.spark i{flex:1;background:var(--primary-soft);border-radius:2px}
.spark i:last-child{background:var(--primary)}
.creditbar{display:flex;align-items:center;gap:18px;padding:14px 18px;flex-wrap:wrap}
.creditbar .progress{flex:1;min-width:180px;height:10px}

/* ---------- charts ---------- */
.legend{display:flex;gap:14px;flex-wrap:wrap;font-size:12.5px;color:var(--text-2)}
.legend span{display:inline-flex;align-items:center;gap:6px}
.legend i{width:10px;height:10px;border-radius:3px;display:inline-block}
.chart svg{width:100%;height:auto;display:block}
.donut{width:160px;height:160px;border-radius:50%;position:relative;margin:auto}
.donut::after{content:"";position:absolute;inset:26px;border-radius:50%;background:var(--surface)}
.donut .c{position:absolute;inset:0;display:grid;place-items:center;z-index:1;text-align:center}
.hbar{display:grid;grid-template-columns:90px 1fr 50px;align-items:center;gap:10px;margin:9px 0;font-size:13px}
.hbar .track{height:10px;background:var(--surface-2);border-radius:9px;overflow:hidden}
.hbar .track span{display:block;height:100%;border-radius:9px}

/* ---------- live campaigns ---------- */
.live-row{display:grid;grid-template-columns:1.4fr 2fr auto;gap:16px;align-items:center;padding:14px 18px;border-top:1px solid var(--border)}
.live-row:first-of-type{border-top:0}
.ctrl{display:flex;gap:6px}

/* ---------- wizard ---------- */
.stepper{display:flex;gap:0;margin-bottom:20px;overflow-x:auto}
.step{display:flex;align-items:center;gap:10px;flex:1;min-width:150px;color:var(--muted);font-weight:600;font-size:13px}
.step .n{width:28px;height:28px;border-radius:50%;border:2px solid var(--border-2);display:grid;place-items:center;font-size:12px;flex:none;background:var(--surface)}
.step::after{content:"";flex:1;height:2px;background:var(--border);margin:0 10px}
.step:last-child::after{display:none}
.step.done{color:var(--text-2)} .step.done .n{background:var(--success);border-color:var(--success);color:#fff}
.step.cur{color:var(--primary)} .step.cur .n{border-color:var(--primary);color:var(--primary);box-shadow:0 0 0 4px var(--primary-soft)}
.wiz{display:grid;grid-template-columns:1fr 320px;gap:16px;align-items:start}
.summary{position:sticky;top:80px}
.summary dl{display:grid;grid-template-columns:auto 1fr;gap:8px 12px;margin:0;font-size:13px}
.summary dt{color:var(--text-2)} .summary dd{margin:0;text-align:right;font-weight:600}
.dropzone{border:2px dashed var(--border-2);border-radius:12px;padding:28px;text-align:center;color:var(--text-2);background:var(--surface-2)}
.stat-chips{display:flex;gap:8px;flex-wrap:wrap;margin-top:12px}
.timeline{position:relative;padding-left:22px}
.timeline::before{content:"";position:absolute;left:8px;top:6px;bottom:6px;width:2px;background:var(--border)}
.tl{position:relative;padding:8px 0 14px}
.tl::before{content:"";position:absolute;left:-19px;top:13px;width:12px;height:12px;border-radius:50%;background:var(--surface);border:2px solid var(--primary)}
.chips button{border:1px solid var(--border-2);background:var(--surface);color:var(--text-2);border-radius:99px;padding:4px 11px;font-size:12.5px;font-weight:600;margin:0 6px 6px 0}
.chips button.on{background:var(--primary-soft);border-color:var(--primary);color:var(--primary-ink)}
.map-row{display:grid;grid-template-columns:1fr 24px 1fr;gap:10px;align-items:center;margin-bottom:10px}
.code{background:#0B1020;color:#D6DDF0;border-radius:10px;padding:14px 16px;font-family:"JetBrains Mono",Consolas,monospace;font-size:12.5px;overflow:auto;white-space:pre;line-height:1.55}
.code .k{color:#93C5FD}.code .s{color:#86EFAC}.code .c{color:#64748B}

/* ---------- IVR builder ---------- */
.builder{display:grid;grid-template-columns:200px 1fr 320px;height:calc(100vh - 180px);min-height:560px;overflow:hidden;padding:0}
.palette{border-right:1px solid var(--border);padding:14px;overflow:auto}
.pal-item{display:flex;align-items:center;gap:10px;padding:9px 10px;border:1px solid var(--border);border-radius:9px;margin-bottom:8px;background:var(--surface);font-weight:600;font-size:13px;cursor:grab}
.pal-item:hover{border-color:var(--primary)}
.canvas{position:relative;overflow:auto;background-color:var(--bg);background-image:radial-gradient(var(--border-2) 1px,transparent 1px);background-size:18px 18px}
.canvas-inner{position:relative;width:880px;height:640px;margin:0 auto}
.node{position:absolute;width:200px;border-radius:12px;background:var(--surface);border:1.5px solid var(--border-2);box-shadow:var(--shadow);cursor:pointer;transition:box-shadow .15s,border-color .15s}
.node:hover{box-shadow:var(--shadow-lg)}
.node.sel{border-color:var(--primary);box-shadow:0 0 0 4px var(--primary-soft)}
.node .nh{display:flex;align-items:center;gap:8px;padding:9px 11px;font-weight:700;font-size:13px;border-bottom:1px solid var(--border)}
.node .nb{padding:7px 11px;font-size:12px;color:var(--text-2)}
.nicon{width:24px;height:24px;border-radius:7px;display:grid;place-items:center;color:#fff}
.nicon svg.i{width:14px;height:14px}
.inspector{border-left:1px solid var(--border);padding:16px;overflow:auto}
.minimap{position:absolute;right:12px;bottom:12px;width:120px;height:86px;border:1px solid var(--border);border-radius:8px;background:var(--surface);opacity:.9}
.zoom{position:absolute;left:12px;bottom:12px;display:flex;flex-direction:column;gap:4px}

/* ---------- audio ---------- */
.wave{display:flex;align-items:center;gap:2px;height:44px;margin:12px 0}
.wave i{flex:1;background:var(--border-2);border-radius:2px}
.wave.played i:nth-child(-n+18){background:var(--primary)}
.play{width:36px;height:36px;border-radius:50%;background:var(--primary);color:#fff;border:0;display:grid;place-items:center}

/* ---------- drawer / toast / modal ---------- */
.drawer-bg{position:fixed;inset:0;background:rgba(16,24,40,.45);z-index:50;display:none}
.drawer{position:fixed;top:0;right:0;bottom:0;width:min(480px,100%);background:var(--surface);z-index:51;box-shadow:var(--shadow-lg);transform:translateX(100%);transition:transform .25s;display:flex;flex-direction:column}
.drawer.open{transform:none}
.drawer header{padding:18px 20px;border-bottom:1px solid var(--border);display:flex;justify-content:space-between;align-items:center}
.drawer .body{padding:20px;overflow:auto;flex:1}
.drawer footer{padding:14px 20px;border-top:1px solid var(--border);display:flex;justify-content:flex-end;gap:8px}
.toast{position:fixed;bottom:20px;left:50%;transform:translate(-50%,120px);background:var(--text);color:var(--bg);padding:11px 16px;border-radius:10px;font-weight:600;z-index:60;transition:transform .25s;display:flex;gap:10px;align-items:center;box-shadow:var(--shadow-lg)}
.toast.show{transform:translate(-50%,0)}
.cmdk-bg{position:fixed;inset:0;background:rgba(16,24,40,.45);z-index:70;display:none;align-items:flex-start;justify-content:center;padding-top:12vh}
.cmdk{width:min(560px,92vw);background:var(--surface);border-radius:14px;box-shadow:var(--shadow-lg);overflow:hidden;border:1px solid var(--border)}
.cmdk input{width:100%;border:0;border-bottom:1px solid var(--border);padding:16px 18px;font:inherit;font-size:15px;background:none;color:var(--text);outline:none}
.cmdk a{display:flex;gap:10px;align-items:center;padding:10px 18px;color:var(--text)}
.cmdk a:hover,.cmdk a.hi{background:var(--primary-soft);color:var(--primary-ink)}

/* ---------- login ---------- */
.login{min-height:100vh;display:grid;grid-template-columns:1.1fr 1fr}
.login .art{background:linear-gradient(150deg,#312E81,#4F46E5 45%,#06B6D4);color:#fff;padding:48px;display:flex;flex-direction:column;justify-content:space-between;position:relative;overflow:hidden}
.login .art .bars{display:flex;gap:6px;align-items:center;height:120px;opacity:.85}
.login .art .bars i{width:8px;border-radius:6px;background:rgba(255,255,255,.75);animation:eq 1.2s ease-in-out infinite}
@keyframes eq{50%{transform:scaleY(.35)}}
.login .form{display:grid;place-items:center;padding:32px;background:var(--surface)}
.login .box{width:min(380px,100%)}

/* ---------- branding preview ---------- */
.brand-preview{border:1px solid var(--border);border-radius:12px;overflow:hidden}
.bp-top{display:flex;align-items:center;gap:8px;padding:10px 12px;color:#fff;font-weight:700}

/* ---------- responsive ---------- */
@media (max-width:1200px){.g-5{grid-template-columns:repeat(3,1fr)}.builder{grid-template-columns:170px 1fr 280px}}
@media (max-width:1000px){
  .g-main,.wiz{grid-template-columns:1fr}.summary{position:static}
  .g-4{grid-template-columns:repeat(2,1fr)} .g-3{grid-template-columns:1fr 1fr}
  .builder{grid-template-columns:1fr;height:auto}.palette{display:none}.inspector{border-left:0;border-top:1px solid var(--border)}.canvas{height:520px}
}
@media (max-width:860px){
  .sidebar{transform:translateX(-100%)} .sidebar.open{transform:none;box-shadow:var(--shadow-lg)}
  .scrim.open{display:block;position:fixed;inset:0;background:rgba(16,24,40,.4);z-index:25}
  .main{margin-left:0} .menu-btn{display:grid}
  .login{grid-template-columns:1fr}.login .art{display:none}
}
@media (max-width:640px){
  .view{padding:16px} .topbar{padding:0 16px}
  .g-5,.g-4,.g-3,.g-2{grid-template-columns:1fr}
  .live-row{grid-template-columns:1fr}
  .search .kbd{display:none}
  .hide-sm{display:none}
}